Terms & Conditions – Zorina

Welcome to Zorina. By accessing, browsing, or making a purchase on our website, you agree to be bound by the following Terms & Conditions. These terms govern the use of our website, products, and services. We encourage you to read them carefully before shopping or interacting with our brand. If you do not agree with any part of these terms, please discontinue the use of our website.

All products displayed on the Zorina website are artificial/imitation jewellery and fashion accessories, created for aesthetic and decorative purposes. While we strive to present products as accurately as possible, slight variations in colour, texture, or design may occur due to lighting conditions, photography, or screen settings. Such variations are natural and do not qualify as defects or reasons for return. All prices are listed in Indian Rupees (INR) and are subject to change without prior notice. Zorina reserves the right to modify, suspend, or discontinue any product, offer, or service at its discretion without prior liability.

Customers are responsible for providing accurate and complete information when placing an order, including contact details, shipping address, and payment information. Zorina will not be responsible for delivery delays, failures, or losses arising from incorrect or incomplete details. Once an order has been confirmed, cancellation may not be possible if the product has already been processed or dispatched.

Payments made on the Zorina website are processed through secure and trusted payment gateways. For Cash on Delivery (COD) orders, additional handling charges may apply where applicable. In case of payment failures, technical issues, or unsuccessful transactions, customers are advised to contact our support team for assistance. Zorina reserves the right to refuse or cancel any order if fraudulent activity, suspicious behaviour, or misuse of the platform is detected.

All intellectual property related to Zorina—including the brand name, logo, website content, images, product descriptions, designs, and promotional material—is the exclusive property of Zorina. Any unauthorized copying, reproduction, distribution, or commercial use of this content without prior written consent is strictly prohibited and may result in legal action.

Our website may contain links to third-party platforms such as payment gateways or courier tracking services for customer convenience. Zorina does not control, endorse, or take responsibility for the content, policies, or practices of these external websites. Users are encouraged to review the terms and privacy policies of third-party platforms before engaging with them.

While we make every effort to keep all information on our website accurate and up to date, Zorina does not guarantee that the content is free from errors or omissions. In case of typographical, pricing, or technical errors, we reserve the right to correct such issues without prior notice and to cancel or modify affected orders accordingly.

Zorina jewellery is designed for occasional and fashion wear and should be handled with care. We are not responsible for allergic reactions, discolouration, or damage caused by improper use, storage, exposure to water, perfumes, chemicals, or sweat. Customers are advised to follow the product care instructions provided to ensure durability and longevity.

Under no circumstances shall Zorina, its owners, employees, or affiliates be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services. Any liability, if established, shall be strictly limited to the value of the product purchased.

Zorina reserves the right to amend or update these Terms & Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on this page. Continued use of the website implies acceptance of the revised terms.

For any questions, clarifications, or concerns regarding these Terms & Conditions, please contact us at hellozorina@gmail.com

or reach out to our customer care team through the contact details provided on our website.