Our Policies

Terms & Conditions – Zorina

The products and services shown on the Zorina website are an invitation for you to place an order. When you place an order, you make an offer that Zorina may accept or reject at its discretion. By using the Zorina website, you agree to the terms and conditions listed here.


These terms may be updated at any time, so we recommend reviewing them regularly. We make every effort to display product colors accurately, but actual colors may vary depending on your screen settings. Users must be at least 18 years old or have parental/guardian permission to use the site. Zorina is not responsible for any damages or losses caused by delays, non-delivery, interruptions, errors, unauthorized access, or other issues related to our services.


For orders shipped through trusted private couriers in major cities, Zorina takes full responsibility. Product prices and availability may change without notice. Zorina reserves the right to refuse or cancel any order—whether or not payment has been made—if there is a pricing error or any other issue. In such cases, the payment will be refunded and the customer will be informed. Customers must provide accurate and truthful information. If any information is found to be false, Zorina may cancel the registration or restrict access to the website without notice. Zorina is not liable for any type of credit card fraud.


Users are responsible for using their own cards and must prove innocence in case of misuse. Complaints about delivered orders will only be accepted within 7 days of delivery. This agreement is governed by the laws of India, and any legal matters will fall under the exclusive jurisdiction of courts in New Delhi.