Our Policies
At Zorina, your privacy matters to us. We are dedicated to safeguarding your personal information and ensuring that anything you share with us remains completely confidential. We do not rent, sell, loan, or disclose your details to any third party for any reason. This includes your contact information as well as your order history. Only a small number of authorized team members within Zorina have access to your personal data, and this access is strictly limited to operational purposes.
While we may compile general demographic insights based on customer orders, this information is used solely within our organization and never contains data that can identify you personally. To process your orders smoothly, we collect essential details such as your name, mailing address, city, state, postal code, country, phone number, and email address. Additionally, when you browse our website, our system may automatically capture non-personal information such as your IP address. This helps us load pages efficiently, understand visitor activity, customize your experience, and analyze site traffic. This data does not reveal your personal identity.
No unauthorized person—including staff without permission, visitors, or external parties—is allowed to access or use your information. You may update or modify your personal details at any time by visiting the “Edit Profile” section on our website. Zorina does not rent, trade, or give away your information. However, certain details may need to be shared with trusted partners such as courier companies, payment processors, vendors, or others directly involved in fulfilling your order. We may also share information with law enforcement when required for fraud prevention or legal safety measures.
The information we collect is primarily used to confirm and process your orders, offer customer support, and send newsletters when applicable. All other data is securely stored and will only be disclosed if required by law or in case of disputes.