Absolutely! Our jewelry is made from premium, hypoallergenic materials that are gentle on sensitive skin. We place a strong emphasis on comfort and safety, using components designed to reduce the likelihood of irritation or allergic reactions. Each piece goes through stringent quality checks to ensure it meets top standards. If you have any specific concerns regarding allergies or sensitivities, don’t hesitate to contact our customer support team. We're dedicated to helping you find the ideal jewelry that suits your needs!

Certainly! At Zorina, we are committed to your satisfaction with every purchase. If you're not entirely happy with your order, we provide a 7-day window for both refunds and exchanges. For detailed instructions on how to process a return or exchange, please visit our return policy page by clicking here. Should you have any questions or require additional assistance, feel free to reach out to our customer support team. We're always ready to assist you!

Certainly! Here are some essential care tips for artificial jewelry:

Keep It Dry: Avoid exposing your jewelry to water, perfumes, or lotions, as moisture can damage the finish and cause tarnishing.

Store Properly: Store your jewelry in a cool, dry place, preferably in a soft cloth pouch or a jewelry box with anti-tarnish lining to prevent scratching and tarnish.

Clean Gently: Clean your jewelry with a soft, dry cloth to remove dust and dirt. Avoid using abrasive materials or harsh chemicals, which can damage the surface.

Avoid Impact: Keep your jewelry away from rough surfaces and physical impacts to prevent scratching and bending.

Remove Before Activities: Take off your jewelry before engaging in strenuous activities, such as exercise or household chores, to prevent damage from sweat or accidental knocks.

To track your order, simply use the tracking link provided once your order has been processed and dispatched. Typically, delivery will take between 5 to 9 business days, depending on where you are. Enter your Order ID or Tracking number to monitor your shipment’s progress. Should you have any additional questions or need further help with your order, don’t hesitate to contact our customer support team.

To get in touch with our customer support, call us at 7011074358 between 9 AM and 6:00 PM, Monday through Saturday. Alternatively, you can send us an email at hellozorina@gmail.com. We’re ready to assist with any questions or issues you may have.